Privacy Policy

Introduction

We take care to protect the privacy of people who interact with Lightnet. This privacy policy explains how we may collect, store and use data about you, whether you are a website visitor, somebody who has a dialogue with the company, or a prospective employee.

This website is operated by Lightnet at 89 Oatlands Drive, Weybridge, Surrey. KT13 8DG

Personal data you submit

On some pages of the website, you have the option to submit personal information to us so that we might send you further information. Information we send you will only be in the context of the form you submit. This will be one of:

Subscription to our Newsletter

We will use your email address to send you emails on a periodic basis. We use a company called Campaign Monitor to manage our mailing list who also embrace GDPR and respect the privacy of your data, which you can read about their GDPR policy here.

You have the right to unsubscribe at any time. Any further data you provide to Campaign Monitor to help us provide better services to you is treated with the same respect and can only be obtained by you providing it directly through the administration interface (your preferences). You can withdraw this, or any information, at any time.

General Contact Form

We will email or phone you in response to your general enquiry, depending on the nature of your enquiry. We may subsequently collect other information depending on the nature of your enquiry (e.g. orders, supplier information, etc) and this will only be used for the purposes of that contact.

Website Visitors

Cookies

Cookies are also used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and the most effective way to do this is to disable cookies in your browser.

This website also uses Google Analytics to help analyze how visitors use the site. Google Analytics uses cookies – text files placed on your computer – to collect standard internet log information and visitor behaviour information in an anonymous form. The anonymous information generated by the cookie about your use of the website is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Lightnet only. We will never use Google Analytics to track or to collect any personally identifiable information. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user.

Web beacons

Our email newsletters use web beacons (single, invisible 1×1 pixel images that are downloaded when emails are opened). The web beacon itself does not contain any personal data but allows us to monitor whether emails have been correctly received, opened and clicked on and to improve the overall email experience we provide.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Third parties

Except as expressly set out in this policy we will not share your personal information with third parties unless we have your permission or are required by law to do so. The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies only if this is necessary to provide you with our services, respond to your enquiries or for any of the purposes described in this policy.

We may also share your personal information with:

  • law enforcement agencies, other governmental agencies or third parties if we are required by law to do so;
  • our professional advisers;

By submitting your personal information through this website, you are consenting to it being processed by Meejana Limited in the manner described above.

Anti-Spam

We use an application called Akismet. This collects information about visitors who comment on this site via their Akismet anti-spam service. The information they collect includes your IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). This is for the sole purpose of identifying and preventing spam in our comment forms.

Further details

If you have submitted personal information through this website and wish us to cease using it for the purposes described above, please email .  You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you require clarity or further information, please contact us at:

Updated: December 2020